About Us


We are focused on understanding how to engage minds and inspire ideas by designing industry leading education tools.

Assist 10 is a wholly-owned subsidiary company under the GAINS Education Group Sdn Bhd. Our company is based on the belief that our clients’ needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat clients and referrals.

We have been in school-fitting and maintenance industry for more than 10 years in which our incorporation was previously known as Network and Facility Department. Within this passage of time we have been consistently servicing some reputable names in the private education industry, the likes of Genius Aulad, Idrissi International School, Sekolah Tinta and Eduventor. It goes without saying that our expertise is obviously in the education sector but it does not stop us from offering our unique-customized services to other corporate segments. From customized to bespoke designs, our work will make your designs stand out and last a very long time.

Our team cover all aspects of building from ground work, construction, project management, flooring, M&E and air-conditioner maintenance and faulty ceilings to painting the finished build. We work around the needs of your business and will turnaround a typical shop-fit within a couple of weeks.

Refits are generally done within a week, with Genius Aulad and Idrissi International School as regular clients, our work speaks for itself. Our team of reliable and experienced personnel will answer your call when you need us, and we will solve and assist your building infrastructure and maintenance problems.

Our customers

Assist10’s customers are spread over a wide variety of industries, such as educational and training institutions, universities, technology providers, retailers, global private sectors firm and major government agencies. We help bands put customers at a centre of their businesses.

An official appointed Building Maintenance team for 18 Genius Aulad throughout Malaysia, Idrissi International School and Sekolah Tinta. Also the appointed Creative Event support team for event under the above company.

With more than 17 years in providing the Maintenance and event, we believe that Assist10 would bring an added value to our customers in the future.

years of proven track record serving one of the largest chain of Early Childhood centres in Malaysia.

years of success in facility maintenance and design of three levels of International education from Preschool , Primary and Secondary.

establishments of facility consultation, design and maintenance of Early Childhood centres in Malaysia and Indonesia

Our Mission

Our mission statement is to resolve your business and property maintenance issues as fast as possible, at the most competitive rates, with a top-of-the-range facilities management service and finally to ensure the highest quality of service for your business by our reputable and experienced team.

We will “Complete the best job possible, within the agreed time and always be cost-effective!”


Customer care, safety and risk minimisation are hence paramount. We have developed extensive experience beyond carrying out a safe, efficient and quality driven service to ensure clients concerns are handled with care and all risks are minimized and mitigated duly.


  • Health & Safety
  • Lone Working Policy
  • Customer Care
  • Code of Conduct
  • Safeguarding Children & Child Protection Policy


Quality is another area of exception for Assist 10. All team members are briefed on our procedures and work to the highest standards, assessments and performance reviews.


Where we have responsibility for the choice of building materials, plant and equipment, we give consideration to the impact of our chosen products both on the local and global environment.

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